Last reviewed: July 31, 2026.
This page summarizes MorpTech’s current shipping practices. Shipping methods, prices, and estimates available for a specific order are shown at checkout.
Order processing
- Orders are generally processed within 1–2 business days before shipment.
- Orders are not normally processed on weekends or Canadian holidays.
- Delivery times are measured in business days.
- We do not currently deliver to PO boxes.
Delivery estimates
The following ranges are general estimates and are not guaranteed:
- Standard shipping: approximately 3–14 business days.
- Express shipping: approximately 3–6 business days.
- Standard international shipping: approximately 3–9 business days.
- Express international shipping: approximately 2–7 business days.
The services available to you may vary by product and destination. Some products may ship from a warehouse outside Canada. Carrier delays, customs processing, weather, labour disruptions, address corrections, and other events outside MorpTech’s reasonable control may affect delivery.
Shipping charges and import costs
Your available shipping charges are displayed during checkout and on your order confirmation. Any applicable taxes, shipping charges, duties, or import costs handled through checkout will be included in the amount shown before you submit the order. Original shipping charges are generally non-refundable when an eligible item is returned, except where required by law or where MorpTech confirms otherwise.
Signature requirements
A carrier may require a signature depending on the shipment, service, destination, or its own delivery assessment. MorpTech may not be able to add or remove a carrier-imposed signature requirement after an order has shipped.
Delivery addresses and redirected shipments
Please confirm that your address is complete and accurate before submitting an order. Contact us promptly if you notice an error. We cannot guarantee that an address can be changed after processing begins. Additional costs or delivery problems caused by an incorrect address, freight forwarder, or customer-requested redirection may be the customer’s responsibility, subject to applicable law.
Missing or delayed orders
If tracking has not updated or an order appears delayed, contact support@morptech.com with your order number. If a carrier marks an order delivered but you cannot locate it, check the delivery location, household members, neighbours, and any carrier pickup notice before contacting us.
Cross-shipping
MorpTech does not currently cross-ship replacement products. Eligible returns and replacements must follow the instructions provided by our support team.
Questions
For help with shipping, use the contact form or email support@morptech.com.